Refill Policy for Existing Clients
**Refill appointments are scheduled by weeks based on the first day of the previous appointment:
2 week Refill (8th - 14th Day)
60% of lashes remaining required
3 week Refill (15th - 21st Day)
40% of lashes remaining required
4 week Refill (22nd - 28th Day)
30% of lashes remaining required
A new set would be considered if passed the 28th day period.
If client returns with lashes below our requirement guideline during the refill service,
it will be considered as a different week of refills depending on the amount of lashes remaining.
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For example:
2 week less than 60% would considered as a 3 week refill.
3 week with less than 40% would considered as a 4 week refill.
Client returning for refills with less than 20% lashes will also consider as a new set.
New Client Touch-up Policy
** New clients from another salon are welcome to enjoy the touch-up services at Vera Beauty Salon with a discounted rate. Please note that your existing eyelash extensions from another salon must be done within 2 – 3 week period and have at least 40% lashes remaining to receive the promotional price. This offer cannot be applied to the service for lashes that exceed 3 weeks or less than 40% of lashes remaining, otherwise, a new set would be considered.
** Refill services are for existing clients only, for pricing for our new clients with existing lashes from another salon, please refer to our New Client Touch up service.